Service we provide

On behalf of marine cargo underwriters as well as carrier´s liability underwriters, we recover claims against shipping companies, hauliers and air carriers world-wide.


Fast and efficient

Out of court settlements are always in the foreground for us. In order to avoid time-consuming recovery proceedings before court, we can have recourse to our expert support in Germany and abroad, taking the jurisdiction in question into due account.


No cure, no pay

No success, no payment - this principle applies to our recovery actions. We keep the costs incurred low and mainly draw the recoveries to an early conclusion by mutual solutions.



With the help of our world-wide network of legally experienced and knowledgeable cooperation partners, we successfully conclude the recoveries in your sense by making use of all the legal possibilities.



Our prime objective is fast, reliable and cost-optimised handling of the recoveries in your sense. As the yield from the recoveries flows back, we make a contribution to the positive sequence of the transport policies. Your customers profit from this on their part.


Experienced specialist for transport recoveries

Founded in 1920, our company, which has grown in the best of Hanseatic commercial tradition, is now a global player on the transport market. We are specialised in recovering claims against hauliers, air carriers and shipping companies.


General Average

We offer professional support in handling General Average cases including the assessment of the average adjustment.


Our clients

  • Marine cargo underwriters
  • Carrier´s liability underwriters
  • Underwriting agents
  • Brokers

We attend to a large part of the European coffee, cocoa and fruit importers.

Our services are not only made use of all over Germany, but also by clients from Austria and Switzerland and their international partners.

About us

Gustav Ziegler Havarie- und Inkasso Bureau Hamburg GmbH was founded in 1920 by its eponym.

Before that, Gustav Ziegler had been the head of the transport department of the Globus Insurance Company in Hamburg. He managed the company, which also had a branch in Friedrichstrasse in Berlin, until 1945. For a number of years, the company was run as an average agency. In the 1970’s the focal point of activity then moved to transport recoveries. In the meantime, Gustav Ziegler Havarie- und Inkasso Bureau Hamburg GmbH has become firmly established as a recovery office active all over the world.

company at night

We are pleased to be here for you

Rödingsmarkt 43
20459 Hamburg

Telefon: +49 40 302001 30
Telefax: +49 40 302001 59